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Enhance Customer Experience with Salesforce Consulting and Cloud Services

Partner with Navsoft to make the most out of your Salesforce investment. Supercharge your sales with our Salesforce consulting, cloud, and development services.

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Level Up Your Marketing Game with
Salesforce Professional Services

Investing in Salesforce is a significant step for any business. Having the right expertise by your side is a game-changer when it comes to successful implementation and business growth. Here’s how Navsoft’s Salesforce services can benefit your business:

Automate Repetitive Tasks

Our experts help you automate repetitive tasks such as data entry and lead qualification. Streamline the sales cycle and free up your sales team to focus on high-value activities.

Stronger Customer Relationships

Increased Sales Revenue

Enhanced Productivity

Data-Driven Decisions

Competitive Advantage

Salesforce Services

Navsoft helps you maximize your Salesforce investment with a comprehensive suite of Salesforce services. As a Salesforce partner, our consultants leverage their expertise to automate your sales processes and drive significant ROI.

Consultating Services

Consultating Services

Our Salesforce consulting services involve analyzing your business processes and identifying areas for improvement. We develop a Salesforce strategy that aligns with your business goals.

Implementation Services

Implementation Services

As your Salesforce implementation partner, we seamlessly implement Salesforce across your organization. Our experts will configure Salesforce modules, including Sales Cloud, Service Cloud, Marketing Cloud, and more.

Reimplementation Services

Reimplementation Services

Refresh your Salesforce setup to meet your unique business requirements, including custom objects, fields, workflows, and reports.

Integration Services

Integration Services

Our experts will integrate Salesforce with other business applications. Ensure data consistency and improve overall system efficiency with Salesforce integration solutions.

CRM Consulting Services

CRM Consulting Services

Leverage our Salesforce expertise to optimize your CRM strategy. We analyze your business operations and develop a roadmap for Salesforce adoption.

Customization Services

Customization Services

Customize Salesforce’s user interface, workflows, and reports to your requirements. Configure Salesforce with custom fields and integrate it with other systems.

Field Service

Field Service

Extend the functionality of Salesforce to your mobile workforce. We implement and optimize Field Service solutions to streamline scheduling, dispatch, and mobile worker management.

Lightning Services

Lightning Services

Our experts guide you through the transition to the modern and intuitive Lightning platform. Modernize your Salesforce environment with a cutting-edge interface designed for efficiency.

Support and Maintenance

Support and Maintenance

Ensure your Salesforce system remains a reliable and high-performing asset with our Salesforce support services. We provide responsive technical support, system monitoring, and maintenance updates.

Managed Services

Managed Services

We are your trusted partner who provides timely updates and rapid resolution of any issues to deliver maximum uptime. Keep your Salesforce system running smoothly and optimally.

Workflow Automation

Workflow Automation

Our experts identify and implement intelligent workflows for processes like lead routing, approvals, notifications, and more. Reduce manual errors and free your team to focus on strategic initiatives.

Salesforce Reimplementation Services

Our Salesforce reimplementation services are designed to help businesses overcome challenges with their current setup and fully leverage the platform’s capabilities.

Diagnostics

Diagnostics

We assess your existing Salesforce environment to identify inefficiencies and misalignments with your business objectives. Our experts analyze data quality, system configurations, and user adoption issues. Based on this, we create a roadmap for reimplementation.

Reimplementation

Reimplementation

We redesign and modernize your Salesforce by addressing existing challenges and integrating advanced features. By redesigning workflows and automating repetitive tasks, we ensure streamlined operations across sales. We focus on improving user adoption with intuitive interfaces and functionality.

Customization for Additional Benefits

Customization for Additional Benefits

We customize Salesforce modules, dashboards, and reports to meet the specific needs of your industry and business processes. We extend Salesforce capabilities using Sales Cloud, Service Cloud, Marketing Cloud, and other products tailored to your business requirements.

Salesforce Cloud Services

As one of the leading Salesforce consulting companies, our expertise spans across the Salesforce Cloud ecosystem, enabling us to deliver cutting-edge solutions tailored to your specific needs. Here are the Salesforce Clouds we specialize in.

Marketing Cloud

Marketing Cloud

Execute targeted marketing campaigns across multiple channels, including email, social media, and mobile.

Service Cloud

Service Cloud

Enhance customer service interactions across all channels, including phone, email, chat, and social media.

Sales Cloud

Sales Cloud

Manage everything from lead generation and qualification to opportunity management and deal closure in one place.

Data Cloud

Data Cloud

Gain a 360-degree view of your customers by integrating data from multiple sources. Find hidden insights to increase retention.

Commerce Cloud

Commerce Cloud

Manage your e-commerce operations, including product catalog management, order fulfillment, and customer service.

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Maximize ROI with Salesforce CRM Consulting Services

Optimize your CRM strategy and achieve your business goals. Schedule a free consultation with our Salesforce CRM Consulting experts.

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Salesforce OMS Solutions

A robust OMS is critical for retail businesses to thrive in today’s market landscape. Navsoft helps you implement and optimize your Salesforce OMS to gain a competitive edge. Here’s what we can do for you:

Salesforce solutions

  • Gain 360° visibility with a single source of truth for all order information with instant access to every detail.
  • Gain real-time order tracking with up-to-the-minute updates on order status and delivery date forecasting.
  • Streamline and automate order processing workflows from order routing to payment processing.
  • Gain real-time insights into stock levels and reduce the risk of stockouts and overstocking.
  • Optimize order fulfillment processes to meet customer expectations quickly and build loyalty.

Our Salesforce
Development Services

As a leading Salesforce development company, we excel at building solutions that go beyond standard Salesforce configuration. We develop tailored applications to address your unique challenges.

Custom Salesforce Development Services

Custom Salesforce Development Services

We develop customized solutions to address your unique business needs, including custom objects, fields, workflows, and reports.

Automation

Automation

We automate key CRM processes, such as lead scoring, opportunity management, and customer service workflows.

Migration Services

Migration Services

Seamlessly migrate your existing CRM data to Salesforce. Our experts will ensure data accuracy and integrity during the migration process.

Custom Solutions

Custom Solutions

We tailor salesforce to meet the specific needs of your business which includes app customization, integration, and workflow automation.

Salesforce AI:
The Future of Business

Integrating AI in Salesforce is one of the best decisions you can make for your business. It revolutionizes how you interact with your customers.

Predictive Analytics

Predictive Analytics

Gain valuable insights into future trends with AI-powered predictions for sales forecasts, customer churn, and more.

Personalized Experiences

Personalized Experiences

Deliver hyper-personalized experiences to your customers with Salesforce AI recommendations and automated customer journeys.

Automated Tasks

Automated Tasks

Automate repetitive tasks, such as lead scoring, data entry, and customer service interactions, freeing up your teams to focus on higher-value activities.

Improved Customer Service

Improved Customer Service

Leverage AI-powered chatbots and virtual assistants to provide instant support and improve customer satisfaction.

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Make Smarter Business Decisions with NavAI

NavAI’s advanced data analytics capabilities help you find hidden insights from your data and solve complex business problems.

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Why Choose Navsoft For
Salesforce Professional Services

Having the right Salesforce consultancy​ by your side is critical to maximizing your Salesforce investment. Navsoft stands out as the ideal choice for your Salesforce needs. Here's why:

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Certified Salesforce Partner

We possess in-depth knowledge of the Salesforce platform and its capabilities. Our team comprises of the best Salesforce consultants, developers, and administrators who have a deep understanding of best practices.

Proven Track Record

Focus on ROI

Best Technology

Continuous Improvement

Commitment to Excellence

Our Proven Process for
Salesforce Implementation Services

At Navsoft, we follow a well-structured approach to Salesforce consulting services to ensure the successful integration of Salesforce with your existing systems. Here’s a glimpse into our process:

1
Strategy

Strategy

We begin with a thorough analysis of your existing systems and business processes to understand your specific integration needs.

2
Data Mapping

Data Mapping

We map data fields and identify the key data points that need to be exchanged between Salesforce and other systems.

3
Integration

Integration

We utilize Salesforce APIs to establish secure and reliable connections with other applications. Our testers ensure data integrity and overall functionality.

4
Data Migration

Data Migration

We carefully migrate data from your existing systems to Salesforce, ensuring data accuracy and integrity.

5
Deployment

Deployment

We provide comprehensive support during the go-live phase to address any issues and ensure a smooth transition.

6
Optimization

Optimization

We continuously work to optimize the integration and enhance its performance based on your evolving business needs.

Industry-Specific
Salesforce Development Services

As a Salesforce development company, Navsoft understands that every industry has unique requirements. That's why we offer specialized development services tailored to specific sectors:

  • Retail
  • Manufacturing
  • Healthcare
  • Education
  • Insurance
  • Construction

  • Automate sales order syncing from multiple sales channels to Business Central via Salesforce OMS to eliminate manual data entry and reduce order processing errors.
  • Connect sales channels like Magento, Amazon, eBay, and phone orders to Salesforce to centralize sales data and gain a unified view of all sales activities.
  • Track data, identify trends, and proactively improve customer service with Sales Cloud reporting. Gain actionable insights into customer behavior for data-driven decision-making.
  • Get a 360-degree view of customers and improve customer service. Empower service and sales teams with a complete customer history and context for interaction.
  • Leverage Salesforce OMS for order management to optimize technology costs to consolidate order management functionalities within Salesforce.

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Maximize Your Investment with Salesforce Integration Consulting

Talk to our Salesforce consultants to develop a customized integration strategy that aligns with your business objectives.

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Integrated Salesforce Solution for a Global Mattress Retailer.

Explore how Navsoft integrated the Salesforce CRM, Service Cloud & OMS with Business Central to create a seamless order flow from all sales channels for a leading Global Mattress retailer.

View Case Study View Case Study

What Our Clients
Have to Say for Us?

Check how our custom software solutions have helped businesses achieve their strategic goals. Our technology consulting, development, and software outsourcing services have enabled companies to navigate the complexities of digitalisation.

Frequently Asked Questions

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Salesforce Success Starts Here!

Our Salesforce consulting services will guide you every step of the way, ensuring your implementation journey is successful.

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