Navsoft Case Studies – Real Results Across Industries

Consumers' Guarantee Insurance Company Ltd. (CGI), founded in 1993, is a leading motor and home insurance company based in Bridgetown, Barbados. On May 27th, 2020, CGI amalgamated with Sun General Insurance Inc. and continued operations under the CGI brand.

Industry: Insurance
Business Type: B2C
Services: CMS Development, Cloud, ERP Integration
Tools & Technology: AWS, .NET, Salesforce

Critical Business Challenges

Outdated Customer Servicing Platform: CGI’s existing customer servicing platform required significant investment to remain stable.
Complex Data Migration: Migration of approximately 13 GB of data and intranet content from the old system to a new platform with minimal business disruption.
Lack of Unified Customer View: Existing on-premise ERP software lacked seamless synchronization with the customer servicing platform, affecting visibility.
Inefficient Policy Claim Renewal: The policy claim renewal process was not automated, impacting the accuracy and speed of business data processing.

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Navsoft’s Solution

AWS Cloud Deployment: Navsoft successfully deployed CGI’s intranet and mini-intranet applications with the help of Amazon EC2, Amazon S3, and Elastic Load Balancer.
Enterprise CMS Platform Implementation: Replaced CGI’s outdated customer servicing portal with a new enterprise CMS platform built on the latest .NET technology.
Seamless Data Migration: Successfully moved approximately 13GB of valuable data from the old system to the new platform with minimal business disruption.
Salesforce Sales Cloud Solution: Implemented a Salesforce Sales Cloud solution to enhance CGI’s customer servicing capabilities.

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