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Microsoft Dynamics 365 Consulting
Services: Your Strategy to Success

A D365 implementation project isn’t just a tech upgrade; it’s a comprehensive business transformation. Navsoft’s senior D365 consultants can help you get the most out of it.

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Why Expert Guidance is Non-Negotiable With D365 Projects

These are more than numbers. They’re the severe consequences of treating a major business transformation like a simple software installation. The single most important factor in de-risking your Dynamics 365 project and guaranteeing its success is having an experienced, independent, and dedicated consulting partner by your side from the very beginning.

50%

D365 implementations don’t get the ROI they expect

55%

ERP projects reported being over budget

$50K+

Lost due to over-customization with unnecessary features

How Microsoft Dynamics 365 Consulting
Services Increase Success Rate

As your dedicated D365 consulting partner, we ensure you not only avoid the common pitfalls but also achieve exceptional and lasting results. With 25 years of experience, we know what works and what’s the best path forward.

Strategic Alignment from Day One

Most businesses tend to replicate old, inefficient processes in the new D365 setup. We start with your five-year business goals and work backward, ensuring that every decision, from process design to module selection, is directly aligned with your long-term vision.

Unbiased Expertise

Proactively Mitigate Risks

Maximize Your ROI

Enthusiastic User Adoption

Better Cost Control

NetSuite Consulting Services for
Every Stage of Your Journey

As your dedicated D365 consulting partner, we ensure you not only avoid the common pitfalls but also achieve exceptional and lasting results. With 25 years of experience, we know what works and what’s the best path forward.

Strategic Alignment from Day One

Strategic Alignment from Day One

Most businesses tend to replicate old, inefficient processes in the new D365 setup. We start with your five-year business goals and work backward, ensuring that every decision, from process design to module selection, is directly aligned with your long-term vision.

Unbiased Expertise

Unbiased Expertise

We provide an objective, expert-led process for everything from selecting the right combination of apps to choosing an implementation partner. We help you look past the sales hype to ensure every decision is a genuine fit for your needs.

Proactively Mitigate Risks

Proactively Mitigate Risks

Having navigated multiple D365 projects, we know where the hidden icebergs lie. We bring a proven methodology for proactively mitigating risks related to your budget, timeline, data migration, integrations, and, most critically, user adoption.

Maximize Your ROI

Maximize Your ROI

Automating a bad process just helps you do the wrong thing faster. We help you re-engineer your processes and workflows based on industry best practices embedded in the system. This delivers a powerful and lasting ROI.

Enthusiastic User Adoption

Enthusiastic User Adoption

Even the perfect system can fail if no one uses it. That’s why we focus heavily on the people. Our change management experts help you build a comprehensive plan for end-user training, ensuring they embrace the new system.

Better Cost Control

Better Cost Control

Budget overrun is a major concern for any organization. We help you create a realistic and comprehensive budget that accounts for all aspects of the project, and then we manage the project to stay within that budget.

Microsoft Dynamics 365 Consulting
Services For Every Phase

Navsoft offers a comprehensive suite of consulting services to guide you throughout the D365 lifecycle.

Business Needs Assessment

Business Needs Assessment

We don’t start with a demo, but a conversation. Our Microsoft consultants conduct workshops to understand your unique operational challenges and goals. We go beyond surface-level wants to find underlying needs.

Phased Project Roadmap

Phased Project Roadmap

Based on our assessment, we create a comprehensive, strategic roadmap for your Dynamics 365 initiative. This is more than a timeline; it’s a phased business plan that outlines the project vision, resource requirements, and KPIs.

Requirements Blueprint

Requirements Blueprint

We document your business needs into a requirements blueprint. This document details all the functional, technical, data, and security requirements for your project. It’ll serve as a guide for your implementation partner.

Optimized Business Process Design

Optimized Business Process Design

We optimize before we automate. Our functional consultants map your current workflows and work with your team to define the future processes. This ensures your D365 implementation is built on a strong foundation.

Risk Assessment & Mitigation Plan

Risk Assessment & Mitigation Plan

Having guided multiple organizations with their D365 projects, we know the potential risks you’ll encounter and how to mitigate them. We create a formal risk register that documents potential technical, financial, and organizational challenges and a mitigation plan.

Change Management Advisory

Change Management Advisory

Our change management consultants develop a strategy to prepare your organization for the new system. This includes customized user training programs to ensure your employees feel at home from day one.

How D365 Delivers on its Transformative Promise they were hired for

Navsoft offers a comprehensive suite of consulting services to guide you throughout the D365 lifecycle.

Sandeep Palod

β€œWe see it all the time. A company is fed up with its existing system and thinks Dynamics 365 will change everything. They rush into an implementation, and what they end up with is a new, expensive system that just perpetuates their old, broken processes. The technology is rarely the problem. Our entire philosophy as consultants is to force a pause. We fix the process on the whiteboard first. When you get the process right, when you get the people aligned, only then can a powerful platform like D365 deliver on its truly transformative promise. That’s exactly what worked with Signature Systems and led to a 35% increase in productivity.”

- Sandeep Palod, President, Navsoft

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Get Your Actionable D365 Plan

A successful Dynamics 365 journey begins with an expert-led strategy. Let's build yours together.

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What You'll Get From
D365 Consulting Services

A consulting engagement with Navsoft isn’t just about boardroom meetings. We deliver concrete, valuable assets that de-risk your project and provide a clear path forward. Here’s what you can expect in your hands:

Business Needs Assessment Document

A foundational document that details your strategic objectives, your specific pain points, and the deep, underlying business needs of each department. It’s the guiding compass for your entire project.

Phased Project Roadmap

Requirements Blueprint

Optimized Business Process Design

Risk Assessment & Mitigation Plan

Change Management Advisory

Microsoft Dynamics 365
Apps We Support

Our consulting expertise spans the entire integrated Microsoft Dynamics 365 ecosystem. We help you select and implement the right combination of apps for your business so that you don’t end up overspending on what you don’t need.

Sales

Sales

We help you architect a solution to streamline your lead-to-cash process, empower your sales team, and gain real-time pipeline visibility.

Customer Service

Customer Service

We design strategies to create an omnichannel service experience and empower your agents.

Business Central

Business Central

We provide expert guidance for small and mid-sized businesses looking to unify their financials, sales, service, and operations on a single platform.

Finance

Finance

We help you design a global financial management solution to automate processes, reduce risk, and gain the AI-driven insights needed for strategic decision-making.

Supply Chain Management

Supply Chain Management

We create strategies for building a resilient and intelligent supply chain, from inventory and warehouse management to planning and logistics.

Commerce

Commerce

We help you create a unified commerce strategy that connects your digital, in-store, and back-office operations for a seamless customer journey.

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Need Help Navigating the D365 Ecosystem

Let our experts help you choose the right combination of apps to achieve your business goals.

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The Navsoft 360Β° Clarity Framework

Having worked on hundreds of projects over the past two decades, we have iteratively developed a phased consulting process that gives our clients confidence at every stage of their Dynamics 365 journey.

1
Discovery

Discovery

We conduct workshops with your CEO, CMO, CTO, and other key stakeholders from every relevant department to understand your core business goals, your biggest operational pains, and your growth objectives.

2
Blueprinting

Blueprinting

We analyze your current processes and systems. We then create the detailed requirements blueprint and design the optimized, future-state workflows that will form the foundation of your new system.

3
Project Governance

Project Governance

We manage and govern the entire technical implementation phase. We oversee the entire project, manage risks, ensure milestones are met, and facilitate clear communication between your business teams and the technical team.

4
User Empowerment

User Empowerment

We provide expert oversight during the critical go-live phase, helping to validate the final data migration and ensuring a smooth, well-managed transition to the new platform.

5
Launch

Launch

We plan and execute a smooth go-live process, minimizing disruption to your business operations. Our support team provides ongoing support to address any issues and ensure optimal performance.

6
Continuous Optimization

Continuous Optimization

We conduct a post-implementation review to measure the project's success against the initial objectives and help you create a roadmap for continuous improvement. We ensure your D365 platform is upgraded with your business growth.

D365 Consulting Tailored to
Your Industry

Navsoft understands that every industry has unique business challenges and demands tailored solutions. We offer specialized Dynamics 365 consulting services for a wide range of industries, including:

  • Retail
  • Manufacturing
  • Finance
  • Healthcare
  • Education
  • Travel
microsoft azure consulting services

  • Strategic guidance on designing a true omnichannel commerce solution in D365.
  • Unify inventory, order, and customer data from all systems.
  • Create a seamless customer experience across all channels.

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Is Your D365 Strategy Built for Your Unique World?

Generic advice leads to generic results. Get expert guidance tailored to your specific industry.

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Why Navsoft is Your Perfect
MS Dynamics 365 Consulting Company

When it comes to choosing a D365 consulting partner, you need someone who’s experienced and unbiased. Here’s why Navsoft stands out as an ideal choice.

25+ Years of Experience

With decades in the industry, we’ve worked with hundreds of clients across various industries. We know the common roadblocks businesses face when it comes to D365 implementation and how to navigate them.

Experts on Demand

Proven Methodology

Holistic Approach

Collaborative Approach

Focus on Empowerment

Signature Systems

Navsoft implements the latest Microsoft Dynamics NAV ERP, resulting in a 49% increase in efficiency, a 35% boost in productivity, and a 28% increase in annual sales.

View Case Study View Case Study

What Our Clients
Have to Say for Us?

Check how our custom software solutions have helped businesses achieve their strategic goals. Our technology consulting, development, and software outsourcing services have enabled companies to navigate the complexities of digitalisation.

Services Beyond D365 Consulting

Strategic consulting is just our starting point. We are a full-service partner capable of executing on the roadmaps we create together. Here are the other D365 services we offer, all under one roof:

D365 Implementation

D365 Implementation

We provide end-to-end, hands-on implementation services to configure and build out the D365 system according to the strategic blueprint.

D365 Reimplementation

D365 Reimplementation

Our team can execute the strategic overhaul of an underperforming or failed D365 instance, giving you a fresh start.

D365 Integration

D365 Integration

We seamlessly connect D365 with your other critical business systems using tools like the Power Platform and Azure.

D365 Data Migration

D365 Data Migration

Our data specialists manage the entire complex process of migrating your valuable business data from legacy systems into the D365 platform.

D365 Customization

D365 Customization

Our expert developers can build bespoke applications and custom functionalities using Power Apps and other tools to tailor D365 to your most unique needs.

D365 Managed Services

D365 Managed Services

We offer ongoing optimization for your D365 environment to ensure it continues to deliver value long after the initial project.

Frequently Asked Questions

How can Navsoft's consulting ensure D365 works for our non-standard processes?
What’s the need for an independent D365 consultant like Navsoft?
What is the process for addressing 'scope creep' during the implementation?
How does D365 consulting ensure scalability?
How does D365 consulting affect licensing cost?
Can D365 consulting services handle multi-entity, multi-currency, and multi-language requirements?
How does D365 consulting help with adopting AI features like Copilot?
Do you have a plan for post-go-live support and long-term optimization?
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Your Journey to D365 Success Starts with a Single, Confident Step.

Don't navigate the most critical technology decision for your business alone. Let our experts provide the clarity and confidence you need.

Schedule My D365 Consultation!

From Vision To

Execution For 800+ Clients

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